For customers orders from Depuley or Dinglilighting stores
If your item is under warranty, please contact us and include:
We offer Priority Processing + Free Shipping on your warranty.
The warranty excludes labor costs for installation, removal, or replacement of lighting fixtures, fans and their parts. It also excludes remote control batteries and light bulbs. Purchases from unauthorized dealers, or without order numbers, sale receipts, are not covered either.
If your item is out of warranty, you're required to order a new spare or replacement, and contact us with the original order number, as well as offering a valid reason to us. We will process the item and deliver to your on time.
Your DEPULEY & DINGLILIGHTING ceiling fans come with a warranty starting on the day you receive your order. This applies to all online orders, including Amazon purchase or website shopping. Sales receipt or order number is required to request replacement/warranty.
WS-FPZ12-40C, WS-FPZ13-30C, WS-HH-CF001-40C, WS-FPZ9-40C, WS-FPZ11-30C, WS-FPZ11-40C, WS-FPZ47-40C-BK, WS-FPZ46-30C-BK, WS-FPZ46-30C-BS, WS-FPZ47-40C-GY, WS-FPZ47-40C-WG, WS-FPZ47-40C-WS, WS-FPZ47-40C-BS, WS-FPZ46-30C-WS, WS-FPZ47-40C-CB, WS-FPZ46-30C-CB, WS-FPZ46-30C-WG, WS-FPZ46-30C-GY
Rest assured, these remotes come equipped with infrared sensors and can be easily utilized by customers without any extra steps needed. No need to be concerned about matching them.