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Condition: New
If there's nothing wrong with the craftsmanship of your Depuley ceiling fan, lamp, or light fixture, you can still return it as long as 90 days from the delivery date. To ensure that we can accept your returned items, please follow the our return instructions.
To initiate a return, log in customer account and submit return requests to us, or simply contact us by email with order number, and claim the return.
Once we receive your request, we will promptly provide you with return instructions email (free return label, tracking number, return address included).
Please print the return label (free shipping waybill), and attach it to the return parcel.
Please include product and all accessories in the original parcel, and visit the nearby pick-up point to post the parcel in time.
After receiving the returned parcel, we will inspect the items, and if they are in good condition, we will proceed with the refund.
Refunds will be processed within 1-2 days, and if you wish to exchange the product, we will arrange for a new shipment within 1-3 working days.
Your DEPULEY & DINGLILIGHTING product is covered under our inclusive warranty guarantee at the beginning on the day you take receipt of your order. Sales receipt or order number is required to request warranty service. This warranty policy only use for your orders from www.depuley.com Thank you for choosing us!
1) Eligible for return, refund or exchange within 90 days of receipt
2) Full refund or free exchange if item return in its original condition
3) Five-year Protection for spare, remote, fan driver, motor
4) Three-year Protection for LED light kit module
5) One-year Protection for other parts
Spare & replacement is free of charge.*
NOTE: Warranty cannot be provided if fans have been intentionally damaged.
1) Eligible for return, refund or exchange within 90 days of receipt
2) Full refund or free exchange if item return in its original condition
3) One-year Protection for LED light kit module
4) One-year Protection for other parts
Spare & replacement is free of charge.*
1) Eligible for return, refund or exchange within 90 days of receipt
2) Full refund guarantee if item return in its original condition.
3) One-year Protection: replacement / spare is free of charge.*
1) Eligible for return, refund within 90 days of receipt
2) Eligible for exchange within 180 days of receipt
3) Full refund or free exchange if item return in its original condition.
4) One-year Limited Protection: replacement / spare is free of charge.*
Warranty for mirror is limited to defects in material, workmanship and function under normal use.
1) Eligible for return, refund within 90 days of receipt
2) Eligible for exchange within 180 days of receipt
3) Full refund or free exchange if item return in its original condition.
4) One-year Limited Protection: replacement / spare is free of charge.*
Warranty for motion sensor is limited to defects in material, workmanship and function under normal use.
1) Eligible for return, refund or exchange within 90 days of receipt
2) Full refund guarantee if item return in its original condition.
3) One-year Protection: replacement / spare is free of charge.*
Our warranty excludes labor costs for installation, removal, or replacement of lighting fixtures, fans and their parts. It also excludes remote control batteries and light bulbs. Purchases from unauthorized dealers, or without order numbers, are not covered either.
Contact us for prompt solution viasupport@depuley.com We're happy to give recommendations.
Material | Metal, Acrylic |
Shade Material | Acrylic |
Shape | Tree Shape |
Switch Style | Foot Switch |
Wattage | 3 * 4W = 12 watts |
Item Weight | 8.05 Ib / 3.65 Kg |
Product Dimensions | 7.87" x 7.87" x 56.29" |
Product Dimensions | 20 x 20 x 143 cm |
Cord Length - End to End | 66.92'' / 170 cm |
Type of Bulb | LED |
Number of Light Sources | 3 |
Switch Installation Type | Pole |
Luminous Flux | 960 Lumen |
Color Temperature | 3000 Kelvin |
Are batteries Included & Batteries Required? | No |
Model Number | WS-MPF2-12B |
Specification & Certification | US (110-120V Voltage, UL Certified) |
More Specifications Available | US (✓) , CA (✓) , UK (✓,230V) |
We offer same-day processing, and free standard shipping to ensure your order is delivered with maximum speed and efficiency. We will apply the most dedicated carriers to deliver our products, such as FedEx, and USPS for the United States. For products with shipping costs, fees are calculated based on several factors, including size, dim weight, delivery destination, and other relevant considerations. Customers can use the cart calculator to determine the shipping fees. We guarantee precise inventory and shipping.
Upon placing your online order, our logistics provider will promptly assess inventory availability and coordinate with carriers to expedite the pick-up and packaging of your products. Following this, we will receive a tracking number from the carriers and simultaneously send an email confirming the shipment details.
Absolutely, all sent orders are traceable. Upon shipment, you will receive shipping confirmations from us, followed by regular email notifications to keep you informed of the latest status until your order is delivered. Additionally, you can track your order at the third-party logistic site, such as usps.com, ups.com, uniuni.com, canadapost, 17track.net, swiship.com, yodel, or visit the "track my order" page for details.
If a shipment is lost due to a carrier error (after completing the carrier's complaint procedure), we will refund you or attempt to re-ship the product. It is mandatory that you notify guest service by email within 14 days (i.e., no later than 28 days after the shipment date) if the shipment has not been delivered to your delivery address or the pick-up point.
In case of absence at the delivery time, as mentioned above, we will keep you informed of the latest status by sending email notifications until the orders are finally delivered to your hand. Therefore, please pay attention to your email, because it will be your responsibility to collect the package from the place and in the time scale indicated. If the deadline has passed, your orders will be kept by the local carriers, or maybe just returned to our warehouses. Therefore, it becomes your responsibility to contact our customer services to re-organize another delivery.
Please be informed that we will consider an order with 10 or more items as bulk order. For bulk orders, the return and refund of items are limited to 10 quantity. Besides, process and shipping time will be determined, which are based on product size, type, inventory, order quantity, customer destination and other factors. In general, the overall delivery time for bulk orders will be longer than for standard orders. If you are planning to buy more than 10 items in a one order, please get in touch with us before placing order. Contact info: all-support@depuley.com This will help us ensure a timely processing and estimate the delivery of your order. We're happy to comunicate with you, provide you personalized advices, and assist you in choosing the best course of action.
If there's nothing wrong with the craftsmanship of your fan or lighting, you can return the item as long as 90 days from the delivery date. Please note that our local return address differs from the original shipping address. Therefore, to ensure that we can accept your returned items, please follow the return instructions.
To initiate a return, log in customer account and submit return requests to us, or simply contact us by email with order number, and claim the return.
As long as it's within 90 days from the delivery date, you are eligible for returns.
Once we receive your request, we will promptly provide you with return instructions email (free return label, tracking number, return address included).
Please print the return label (free shipping waybill), and attach it to the return parcel.
Please include product and all accessories in the original parcel, and visit the nearby pick-up point to post the parcel in time.
After receiving the returned parcel, we will inspect the items, and if they are in good condition, we will proceed with the refund.
The refund will be processed and done within 24-48 hours.
Lamp is great in my living room, quick delivery, really bright, however, there was a dent in the base of it, hard to get a good picture of it.
Es algo diferente y alumbra toda la sala !!
Update: Seller offered me a replacement for free, which I got 2 days after they shipped out the replacement. It may be that I just happened to get a defective one the first time. Great customer service.
Original post: I bought this lamp a year and two months ago. One bulb is completely out and the other two are getting dimmer and dimmer. Product description says the bulbs are not replaceable and they can last ten years…nope.
Es muy pequeña Mucho más pequeña que la foto y el video del producto
Too small
Easy setup and very tasteful.
One of the lamps just burned out and it says it’s not replaceable. Was supposed to last for years and lasted just over a month. So now there are only two working, don’t know for how long.
Was great for a year until a bulb burned out. Now looking for a replacement before all of them burn out, save yourself the trouble and buy one with replaceable bulbs
Editing review: company reached out to me after warranty was over, offered to send me a new one. Great customer service! Product was great before the burnt bulb, can’t wait for the replacement!
I'm writing this review because the product worked great, but the customer service I received was outstanding! You normally do not receive a message from a company checking if you received the product and if it satisfied/exceeded your expectations. This company did that and I was amazed. I will be buying from them again and you should buy from them too. They really care about their customers. Have a great day!
Lamp is great in my living room, quick delivery, really bright, however, there was a dent in the base of it, hard to get a good picture of it.
Es algo diferente y alumbra toda la sala !!
Update: Seller offered me a replacement for free, which I got 2 days after they shipped out the replacement. It may be that I just happened to get a defective one the first time. Great customer service.
Original post: I bought this lamp a year and two months ago. One bulb is completely out and the other two are getting dimmer and dimmer. Product description says the bulbs are not replaceable and they can last ten years…nope.
Es muy pequeña Mucho más pequeña que la foto y el video del producto
Too small
Easy setup and very tasteful.
One of the lamps just burned out and it says it’s not replaceable. Was supposed to last for years and lasted just over a month. So now there are only two working, don’t know for how long.
Was great for a year until a bulb burned out. Now looking for a replacement before all of them burn out, save yourself the trouble and buy one with replaceable bulbs
Editing review: company reached out to me after warranty was over, offered to send me a new one. Great customer service! Product was great before the burnt bulb, can’t wait for the replacement!
I'm writing this review because the product worked great, but the customer service I received was outstanding! You normally do not receive a message from a company checking if you received the product and if it satisfied/exceeded your expectations. This company did that and I was amazed. I will be buying from them again and you should buy from them too. They really care about their customers. Have a great day!
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